What BOUNCE products can I book with Afterpay?
BOUNCE general session tickets, After Dark or parties can be paid online with Afterpay. We do not accept Afterpay on BOUNCE Freestyle Academy, or schools and group bookings made over the phone.
When can I use Afterpay at BOUNCE?
Afterpay is only available for online bookings where the booking is for general session tickets, After Dark or Parties. Afterpay is not available for bookings made in-venue or over the phone with our Contact Centre.
Is there a maximum or minimum spend?
BOUNCE accepts payments up to $2,000 on Afterpay. There is no minimum amount required.
I am booking a Party, can I pay with Afterpay?
Yes, you can use Afterpay when you book your BOUNCE party online at bounceinc.com.au. Please note that your first Afterpay order reflects the $150 party deposit. If you wish to pay the remaining balance of your party on Afterpay, please do so online when you receive your payment reminder email. Otherwise card payments, Google and Apple Pay are available for the remaining balance if you do not wish to use Afterpay.
I am booking a general session, can I pay with Afterpay?
Yes, you can use Afterpay when you book your BOUNCE session online at bounceinc.com.au. The entire booking cost will be added to your Afterpay order. For more information on the afterpay process, visit https://help.afterpay.com/hc/en-au.
What part of my party does the Afterpay payment apply to?
If you have chosen to pay via Afterpay for your initial deposit payment, please be aware that this is only for your $150 deposit, not your full party payment. Final payment is required 7 days before your party date and will be a separate Afterpay transaction if you wish to pay via Afterpay. Alternatively, your final party payment can be made in full via credit card prior to your party.
WHAT TIME SHOULD I ARRIVE FOR MY BOOKING?
For General Admission bookings, we recommend arriving 15 min prior to allow time for parking and checking in.
If you’ve got a party booked with us, this time is built in to the party structure, so there’s no need to arrive much earlier than your start time!
Please make sure to check your closest venue for opening times.
WHAT’S THE PARKING SITUATION?
On-site parking is available but limited in peak times. We recommend you carpool with your mates for pre-BOUNCE fun.
How do I enrol into the BOUNCE Freestyle Academy or Holiday Camp?All Freestyle Academy enrolments are made through our website via this link.
Do I need to re-enrol into my class for next term?
If you are already enrolled in the Freestyle Academy, your enrolment will automatically carry over from Term to Term. If you would like to cancel your enrolment, please fill out our cancellation request form.
Are there waiting lists for classes?
Unfortunately not. If the class you’re after is booked out, the best thing you can do is keep checking back on the booking page to see if a spot becomes available.
Do BOUNCE Freestyle Academy classes run over the school holidays?
Our Freestyle Academy classes only run during the school Term. If you’re interested in classes over the School Holidays, check out our Holiday Camps!
Do classes run on public holidays?Classes do not run on public holidays, and Cadet Passes can not be used on these days either.
Will I be charged for public holidays, even if there are no classes?No, you will not be charged for any classes that fall on a public holiday.
How do I cancel my enrolment?
You are able to cancel your enrolment after they have met our minimum term contract of 6 weeks. If you meet this criteria, you can fill out our cancellation request form and a team member will be in touch.
What happens if I’m going to miss a class?
Please fill out a missed class pass form before the date of your class, and we will organise for a free General Admission pass to be assigned to your BOUNCE account. Each participant is eligible for two missed class passes per Term. Please note that this is only for BOUNCE Squad, Flight Squad and Ninja Squad. miniBOUNCE Squad do not get missed class passes.
Children 12 years and under must be supervised by a parent/guardian at all times whilst visiting BOUNCE. A parent/guardian must be over the age of 16. Supervising guests do not need to pay entry, they are welcome to watch and spectate for free, however, any visitor who is actively using equipment will be required to pay entry. For children who require closer supervision, we recommend purchasing a ticket so that you can join them.
For General Admission bookings, we recommend arriving 15 min prior to allow time for parking and checking in. If you’ve got a party booked with us, this time is built in to the party structure, so there’s no need to arrive much earlier than your start time! Please make sure to check your closest venue for opening times.
On-site parking is available but limited in peak times. We recommend you carpool with your mates for pre-BOUNCE fun.
